Connecting phone Mercury Milan 2009 SYNC Supplement
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Page 6 of 90

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice
activated calling and voice activated music selection while allowing you to maintain your
focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
Congratulations on the purchase of your new
vehicle equipped with SYNC.
www.SyncMyRide.com
Exclusively available on Ford, Mercury and Lincoln vehicles.
Connecting your digital media player
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1.
Ensure that the vehicle ignition and radio are ON.
2.
Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3.
Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4.
When prompted, say “USB”.
5 .
Play music by saying any of the following commands, “Play All”,
“Play Artist
“Play Playlist
Note: At any time, you may press VOICE or
and say “Help” for more options.
A new way to rock while you roll
SYNC can shift your digital music into overdrive with voice-activated access to songs on your
digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC will
automatically charge your digital media player when plugged into the USB port.
For more information, visit www.SyncMyRide.com
Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC is in
phone mode:
Basic Commands
• Call
•
Dial
(then follow dialog with
SYNC to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy
Additional Commands
• Call
OR mobile
•
Call
OR in office
• Phoneb ook
•
Phonebook < name>
at home
•
Phonebook
on mobile •
Phonebook
at work OR in office
•
Phonebook
on other
• Connections
• Menu
• Join
• Hold
HELPFUL HINT: When using voice commands, remember SYNC is expecting to hear exactly
what is listed in your phonebook or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode, you
can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(message) notification ON
•
(Phone) settings
(message) notification OFF
• (Phone) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
•
(Phone) settings (set)
ringer one
•
(Phone) settings (set)
ringer two •
(Phone) settings (set)
ringer three
• Text message inbox
•
(Phone) settings (set)
ringer OFF
HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.
Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.
106590_09a_SYNC_QRG_041608.indd 24/16/08 4:52:33 PM
Page 7 of 90

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice
activated calling and voice activated music selection while allowing you to maintain your
focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
Congratulations on the purchase of your new
vehicle equipped with SYNC.
www.SyncMyRide.com
Exclusively available on Ford, Mercury and Lincoln vehicles. Connecting your digital media player
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1. Ensure that the vehicle ignition and radio are ON.
2. Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3. Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4. When prompted, say “USB”.
5 .
Play music by saying any of the following commands, “Play All”,
“Play Artist
“Play Playlist
Note: At any time, you may press VOICE or and say “Help” for more options.
A new way to rock while you roll
SYNC can shift your digital music into overdrive with voice-activated access to songs on your
digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC will
automatically charge your digital media player when plugged into the USB port.
For more information, visit www.SyncMyRide.com
Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC is in
phone mode:
Basic Commands
• Call
• Dial
(then follow dialog with
SYNC to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy
Additional Commands
• Call
OR mobile
• Call
OR in office
• Phoneb ook
• Phonebook < name>
at home
• Phonebook
on mobile •
Phonebook
at work OR in office
• Phonebook
on other
• Connections
• Menu
• Join
• Hold
HELPFUL HINT: When using voice commands, remember SYNC is expecting to hear exactly
what is listed in your phonebook or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode, you
can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(message) notification ON
• (Phone) settings
(message) notification OFF
• (Phone) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
• (Phone) settings (set)
ringer one
• (Phone) settings (set)
ringer two •
(Phone) settings (set)
ringer three
• Text message inbox
• (Phone) settings (set)
ringer OFF
HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.
Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.
106590_09a_SYNC_QRG_041608.indd 24/16/08 4:52:33 PM
Page 8 of 90

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice
activated calling and voice activated music selection while allowing you to maintain your
focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
Congratulations on the purchase of your new
vehicle equipped with SYNC.
www.SyncMyRide.com
Exclusively available on Ford, Mercury and Lincoln vehicles. Connecting your digital media player
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1. Ensure that the vehicle ignition and radio are ON.
2. Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3. Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4. When prompted, say “USB”.
5 .
Play music by saying any of the following commands, “Play All”,
“Play Artist
“Play Playlist
Note: At any time, you may press VOICE or and say “Help” for more options.
A new way to rock while you roll
SYNC can shift your digital music into overdrive with voice-activated access to songs on your
digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC will
automatically charge your digital media player when plugged into the USB port.
For more information, visit www.SyncMyRide.com
Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC is in
phone mode:
Basic Commands
• Call
• Dial
(then follow dialog with
SYNC to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy
Additional Commands
• Call
OR mobile
• Call
OR in office
• Phoneb ook
• Phonebook < name>
at home
• Phonebook
on mobile •
Phonebook
at work OR in office
• Phonebook
on other
• Connections
• Menu
• Join
• Hold
HELPFUL HINT: When using voice commands, remember SYNC is expecting to hear exactly
what is listed in your phonebook or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode, you
can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(message) notification ON
• (Phone) settings
(message) notification OFF
• (Phone) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
• (Phone) settings (set)
ringer one
• (Phone) settings (set)
ringer two •
(Phone) settings (set)
ringer three
• Text message inbox
• (Phone) settings (set)
ringer OFF
HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.
Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.
106590_09a_SYNC_QRG_041608.indd 24/16/08 4:52:33 PM
Page 10 of 90

Modifying your phone book 26
Automatically download your phone book 27
Applications 27
System settings 28
Adding (pairing) a phone 28
Connecting a phone 29
Setting a phone as primary 30
Turning Bluetooth on/off 30
Deleting a phone 31
Deleting all phones 31
Turning prompts on/off 32
Changing the SYNC language setting 32
Returning to factory defaults 33
Performing a master reset 33
Installing new vehicle applications 34
Vehicle health report 35
911 assist 36
SYNC media features 39
Voice commands in media mode 39
Connecting a digital media player to SYNC 41
What’s playing? 41
Using your media menu 41
Selecting different media sources 42
Accessing and using your USB port 42
Streaming music from your phone 44
Using the Auxiliary input jack (Line in) 44
Using the media settings 45
Accessing vehicle applications 46
Accessing system settings 46
Adding a Bluetooth media device which is in discovery mode 47
Adding a Bluetooth media device which is in discoverable
mode 48
Connecting a Bluetooth media device 49
Delete a device 50
Using SYNC’s play menu 53
Using the play all feature 54
Selecting and playing specific artists 55
Selecting and playing specific albums 56
Selecting different genres 57
Table of Contents
2See End User License Agreement at the end of this book
2009 SYNC/MGM(mgm)
Supplement
USA (fus)
Page 21 of 90
![Mercury Milan 2009 SYNC Supplement While in phone mode, you may also say “Menu” and then any of
the following commands: • [Phone] settings [message]
notification on •
[Phone] settings [message]
notification off
• [Pho Mercury Milan 2009 SYNC Supplement While in phone mode, you may also say “Menu” and then any of
the following commands: • [Phone] settings [message]
notification on •
[Phone] settings [message]
notification off
• [Pho](/img/33/10950/w960_10950-20.png)
While in phone mode, you may also say “Menu” and then any of
the following commands: • [Phone] settings [message]
notification on •
[Phone] settings [message]
notification off
• [Phone] connections •Phone name
• Signal •Battery
• [Phone] settings [set] phone
ringer •
[Phone] settings [set] ringer 1
• [Phone] settings [set] ringer 2 •[Phone] settings [set] ringer 3
• Text message inbox •[Phone] settings [set] ringer off
Note: With the above commands, words i n ( ) are optional and do not
have to be spoken for the system to understand the command.
You may also say “Dial” to access any of the following commands:
•
• Delete (deletes one digit) •Clear (deletes all entered digits)
• Plus •Star
• Asterisk (*) •800 (eight hundred)
• 700 (seven hundred) •900 (nine hundred)
• 411 (four-one-one), 911
(nine-one-one), etc. •
# / (pound, slash)
Note: To exit Dial mode, press and hold
or press MENU to go to the
PHONE MENU.
Voice commands when connecting devices
When attempting to connect a phone to SYNC, you may say any of
the following commands:
• Connect
• Bluetooth OFF •Delete
Note: You can only connect a device to SYNC after it has successfully
gone through the pairing process.
Note: In the above possible commands, “< name>” is a dynamic listing in
that it could be the name of any previously paired device.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC phone features
13SeeEnd User License Agreement at the end of this book
Page 37 of 90

To add/pair an additionalBluetoothenabled device(s) to SYNC:
Note: To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm and enter the BT DEVICE menu.
6. Scroll repeatedly until ADD DEVICE appears in the display. Press OK
to confirm.
7. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
8. When prompted on your phone display, enter the six digit PIN.
9. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display. Depending on
the functionality of your phone, you may be asked additional questions.
10. SYNC will ask if you would like to set this phone as a PRIMARY?
phone. (This means that SYNC will automatically attempt to connect to
this phone with every connection cycle.) Press OK.
11. Scroll to toggle between YES? and NO?. When the appropriate
response is in the display, press OK. If you choose YES, PRIMARY SET
will appear in the radio display. If you chooseNO? , NOT PRIMARY will
appear in the display.
12. If you selected this as your primary phone, SYNC may ask if you
would like to DOWNLOAD? your Bluetoothenabled cellular phone’s
phone book/call history (if supported).
13. Scroll to toggle between YES? and NO? When the appropriate
response is in the radio display, press OK.
14. If you choose YES, the display will read DOWNLOADING. PHONE
BOOK DOWNLOADED will appear and SYNC will take you back to the
main menu.
Connecting a phone
To connect a previously paired Bluetoothenabled phone:
Note: To scroll, press
SEEKor/.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC phone features
29SeeEnd User License Agreement at the end of this book
Page 49 of 90

At any time, you may say these commands: • SYNC •USB
• Help •Bluetooth Audio
• Line in •Phone
• Voice settings •Read message
• Cancel
Connecting a digital media player to SYNC via the USB port
Note: If your digital media player has an ON/OFF switch, ensure that
the device is ON.
1. Plug the device into the vehicle’s USB port.
2. Press AUX repeatedly until SYNC USB appears in the radio display.
3. Depending on how many digital media files are on your connected
device, INDEXING may appear in the radio display until indexing is
complete. You will then be taken to the PLAY MENU. Press OK.
4. Press
/to cycle through selections of: Play All, Albums, Genres,
Playlists, Tracks, Explore USB, Similar Music and Return.
5. When the desired PLAY MENU selection appears in the radio display,
press OK to build your desired music selection.
What’s playing?
At any time while a track is playing, you can press
or VOICE and say,
“What’s playing?”. SYNC will read the metadata tags of the playing track
to you (if populated).
USING YOUR MEDIA MENU
SELECT SRC (SOURCE) will allow you to select from various possible
SYNC media sources, such as: USB, BT STEREO or LINE IN (Auxiliary
Input jack).
To access the SELECT SRC (SOURCE) within the Media section of
SYNC:
Note: To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU to enter the MEDIA MENU.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC media features
41SeeEnd User License Agreement at the end of this book
Page 56 of 90

10. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display.
You can now change SYNC sources to BT AUDIO and stream music from
your device.
Adding a Bluetooth media device which is in discoverable mode
Note: This is a speed dependent feature. Your vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
Note: If your phone supports streaming Bluetoothaudio and has already
been paired with SYNC as a phone, you do not have to go through the
pairing process again.
Note: Use this process when your device generates the PIN instead of
SYNC.
Note: To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display followed by PLAY MENU.
3. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
4. Press OK to confirm and enter the SYSTEM SETTINGS menu.
5. Scroll until BT (BLUETOOTH) DEVICES appears in the display. Press
OK to confirm and enter the BT DEVICE menu.
6. Scroll until ADD DEVICE appears in the radio display. Press OK to
confirm.
7. When FIND SYNC appears in your radio display, scroll repeatedly until
FIND DEVICES appears. Press OK to confirm.
8. After the search for active BT DEVICE is complete, scroll to find the
desired device. Press OK to confirm.
9. Refer to your device’s user guide for instructions on how to put your
device into discoverable mode. When your media device gives you a PIN,
enter that PIN into SYNC using voice commands (or using the 0–9
memory presets on your audio system, if equipped), when prompted.
10. When you have entered your last digit via voice, say “Enter”.
11. When the process is complete, SYNC will display CONNECTED and
the name of the device will appear in the radio display.
You can now change SYNC sources to BT (BLUETOOTH) AUDIO and
stream music from your device.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC media features
48SeeEnd User License Agreement at the end of this book
Page 85 of 90

911 assist .....................................36
A
Accessing and using your USB
port ..............................................42
Accessing call history/phone
book during active call ...............18
Accessing system settings .........46
Accessing vehicle
applications .................................46
Accessing your phone book .......20
Accessing your playlists .............57
Active call menu options ...........16
Adding a Bluetooth media
device which is in discoverable
mode ............................................48
Adding a Bluetooth media
device which is in discovery
mode ............................................47
Adding (pairing) a phone ..........28
Answering an incoming call .......14
Applications .................................27
Automatically download your
phone book ..................................27
C
Call history ..................................19
Changing the SYNC language
setting ....................................32, 51
Connecting a Bluetooth media
device ...........................................49
Connecting a digital media
player to SYNC ............................41
Connecting a phone ....................29
D
Delete a device ...........................50 Deleting a phone .........................31
Deleting all phones .....................31
Deleting all text messages .........23
Downloading unread text
messages ......................................23
E
End user license agreement ......70
Ending a call ...............................14
Exiting phone mode ...................14
Exploring the USB device ..........59
H
How SYNC interacts with your
Bluetooth device .........................18
I
Incoming new text message ......15
Installing new vehicle
applications ...........................34, 53
J
Joining two calls
(multiparty/conference call) ......17
M
Making a call ...............................14
Message notification ...................25
Modifying your phone book .......26
P
Pairing media devices to
SYNC ......................................47–48
2009 SYNC/MGM
(mgm)
Supplement
USA (fus)
Index
77